We make your necklace, bracelet and earrings each week in the craft show we're doing. It takes a week or two to put it together for shipping. If there's a problem with a bracelet or necklace, we'll gladly exchange it for a different size. This product is not intended to diagnose, treat or cure any disease. Certain common sense rules apply such as, not for use with pacemakers or electronic implants or while pregnant. Using a watch right next to magnets may affect the watch or battery. In other words, don't stick the magnetic beads on top of the watch or let them stick together since it could ruin the watch. Orders shipped from S.W. Virginia on the Tennessee line. Beaded by crafters in the Smokey Mountains. Bristol, Va. 24202 United States of America 800-677-4469 or 276-698-9559 Phone orders accepted. We accept American Express, Discover, Visa, MC 800 number does not work beyond Canada and the USA. Australians please send email due to time differences. British, Fiji Islands and Pacific Time zones: WE ARE NEW YORK EASTERN TIME ZONE. $250.00 maximum order on International orders outside the USA. Free international shipping via post office except wholesale beads. sales@enchantedlane.com We have thousands of colors and styles, from casual to elegant. Measure your favorite bracelets and necklaces for size. Shoe insoles are not returnable. Any exchanges of jewelry (exchange only, no refunds) are subject to discretion of Enchanted Lane, and Jewelry must be in mint condition and unaltered in order to be exchanged.